Accessibility Statement for Flower Delivery West Wickham

Our Commitment to Accessibility

At Flower Delivery West Wickham, we believe that everyone deserves seamless access to beautiful floral arrangements. Our online flower delivery service in West Wickham is designed with accessibility at its core, ensuring all customers can order with confidence and independence. We are dedicated to providing a website that meets the needs of all visitors, regardless of their abilities or the technology they use.

WCAG 2.1 AA Compliance

We are committed to achieving and maintaining compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These internationally recognised guidelines assist in making web content more accessible for people with various disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological challenges. Our goal is to ensure that anyone in West Wickham can explore our flower arrangements and complete their flower delivery orders without barriers.

Screen Reader Compatibility

Our website has been designed to function smoothly with popular screen readers used by people who are blind or have low vision. We include semantic HTML, clear heading structures, descriptive alt text for images, and logical navigation paths. This ensures that customers relying on screen readers can enjoy a smooth and coherent browsing and ordering experience on Flower Delivery West Wickham.

High Contrast and Visual Design

To assist customers with visual impairments, we have implemented a high contrast design throughout our flower delivery website. The careful selection of text colours, backgrounds, and interactive elements ensures legibility and usability. We continuously test our site to confirm that all text remains readable and meets contrast standards as recommended by WCAG 2.1 AA. Enlarged text and responsive layouts further support accessibility, allowing fluid interaction on any device.

Ongoing Improvements and Feedback

Accessibility is an ongoing priority at Flower Delivery West Wickham. We regularly audit our website and make updates to address new challenges and technologies. While we strive for excellence, we recognise that there may be situations where improvement is needed. Your feedback is invaluable in helping us create the best accessible flower delivery service in West Wickham. If you encounter any barriers or require assistance using our website, we encourage you to reach out to our team. We are here to support every customer and will respond promptly to accessibility-related concerns.

Why Accessibility Matters at Flower Delivery West Wickham

Easy online access allows all members of the West Wickham community to celebrate special moments, offer condolences, or simply brighten someone's day. By upholding rigorous accessibility standards, we enable all customers - regardless of their abilities or technology preferences - to order flowers efficiently and enjoy a welcoming user experience. Our commitment ensures Flower Delivery West Wickham remains open, inclusive, and convenient for everyone.

Contact Us for Accessibility Issues

If you encounter any difficulties while navigating our website or placing an order, please contact our team. We are committed to providing the support you need and addressing any accessibility issues as quickly as possible. Your insights enable us to continue improving and to serve the West Wickham community with accessible, reliable flower delivery online.